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Very friendly but not pushy, Knowledgable but not arrogant, and he checked on us to make sure things were going smooth but he didnt interrupt what we were doing.
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The man that first greeted me, I believe his name was Peter (I suck with names), was the ideal employee. Great staff, clean and beautiful store, and its easy to get to.The staff is incredible. Good staff, clean environment, and they are faster than your average Apple store.Long version:I have been to this location three times and I have always been impressed. This one is no exception but is by FAR the best I have ever been to. Quick version:Apple stores are usually a hassle since they are busy and expensive. As a loyal Apple customer this should have not been an issue. Also, this was not an option for me because I need a laptop for my job. All in all, I did not receive the AirPods because they needed to exchange my laptop and were going to make me wait 2 weeks to receive another laptop in the mail. She continued to ask me financial/bank questions, which had nothing to do with the purchase. The same woman helped me from my first visit and started questioning me. Two Apple Customer Service Reps I had talked to on the phone and at the Reno store told me I was eligible for them. A couple days later, I came back to the store to receive the AirPods, now knowing about the promo. The woman helping me never acknowledged the promo either (which I thought was very unprofessional given I had just bought a $1,500 laptop). I was unaware of the AirPod promo that came with purchase when picking up my order.
#Apple store reno make an appointment pro#
I bought a 13 MacBook Pro about a week ago. Very poor experience when coming to this store.